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Motive Workforce Solutions
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Service Technician
Job Description
Purpose and Scope: The Service Technician works under the direction of the Service Manager to help create, maintain and repair electronic components and hardware parts used in ACT products.
Job Requirements
Responsibilities: |
Customer Support
- Provide customer support as needed.
Testing and Troubleshooting
- Performs pretesting and troubleshooting of circuit boards using DMM, Variable PSUs, etc,
- Burn-in Charger components.
- Employs technical know-how in doing fault-isolation of failed units and sub-assembly parts from both Production and Field fallouts to identify root cause/s, then carry-out necessary rework (soldering/de-soldering, touch-up or replacement of components), repair or other dispositions (e.g. scrapping, refurbishment) as required.
- Records outcome of troubleshooting at the back side of Red Tags (Production Fallouts) or Green Tags (Field Fallouts).
- Makes complete entry in Google Sheet/Happy Fox Production Fallout Module.
- Collaborates with Manufacturing Team (Production Technicians, Manufacturing Technician, QA/Test Technician) and Customer Service Team (Parts/Warranty personnel) for efficient and effective troubleshooting of reported issues.
Programming/Firmware/ECO Testing, Validation and Implementation
- Test new programming/firmware procedures and ECO's originating from Engineering.
- Program parts such as MCB's, BFD's, SC Cards, tablets, hootoos, etc.
Perform Housekeeping, Work Place Organization (WPO) and 5S
- Performs housekeeping every start and end of the shift (or as frequently as required) at the assigned work station. Maintains good Work Place Organization and adheres to 5S Lean Methodology at all times.
- All other duties as required.
Pay: $22/hr
#MCTA1
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Discover exciting job opportunities in and around Fountain Valley, California! This vibrant city located in Orange County offers a perfect blend of urban amenities and natural beauty, making it an ideal place to grow your career. With proximity to popular attractions like Mile Square Regional Park, South Coast Plaza, and the Pacific Ocean's beaches, Fountain Valley provides a lively backdrop for your professional journey. Immerse yourself in the region's diverse art scene, savor delicious Vietnamese cuisine, catch a show at the Segerstrom Center for the Arts, or cheer on the Anaheim Ducks or Los Angeles Angels at nearby sports venues. Join us in Fountain Valley and experience a career path filled with endless possibilities and unforgettable moments! Apply now to kickstart your next adventure in this dynamic SoCal locale.
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