The Quality Supervisor is responsible for leading and ensuring the effective implementation of quality control standards and procedures across operations. This role plays a key part in maintaining and continuously improving the quality of products, processes, and services. The ideal candidate will demonstrate strong attention to detail, analytical thinking, and leadership skills that drive quality excellence throughout the organization. This position follows a Pitman Schedule—a rotating 12-hour shift with every other weekend off.

Essential Duties and Responsibilities

• Supervise and manage the daily performance of the Quality Control (QC) team.
• Lead, train, and motivate QC personnel to achieve department and company goals.
• Coordinate and assist with quality-related projects and collaborate with Engineering and Manufacturing teams on cross-functional initiatives.
• Investigate the root causes of quality issues or customer complaints and develop corrective and preventive actions.
• Recommend and promote process and product improvements to enhance quality and efficiency.
• Identify and eliminate process variations and defects through creative problem-solving.
• Maintain compliance with ISO-based quality systems and standards.
• Implement and oversee systems for statistical analysis and quality control of raw materials, in-process materials, non-conforming products, and finished goods.
• Ensure that customer requirements and specifications are consistently met.
• Develop strategies to minimize waste and maximize operational efficiency.
• Support Lean Manufacturing initiatives and continuous improvement efforts.
• Stay current with professional and technical knowledge by attending workshops, reviewing publications, and building professional networks.
• Participate in internal and external quality audits.
• Prepare and present KPI reports to management.
• Perform additional duties as assigned.

Skills and Competencies

• Strong cross-functional collaboration skills.
• Excellent communication and interpersonal abilities.
• Effective time management and organizational skills.
• Ability to work independently and within a team environment.
• Strong project management capabilities.
• Experience with Lean Manufacturing, Just-In-Time (JIT), Six Sigma, and Total Quality Management (TQM) methodologies.
• Proficient in Microsoft Excel and data analysis tools.

Key Traits

• Detail-oriented and thorough.
• Excellent troubleshooting, problem-solving, and mistake-proofing abilities.

Education and Experience

• Bachelor's degree in a STEM or related field, or equivalent work experience required.
• Minimum of 3 years of experience in Quality Assurance required.
• At least 2 years of supervisory or management experience required.
• Experience in PV manufacturing or a related industry preferred.

Compensation and Benefits

• Salary: $78,000 - $85,000 annually
• Annual bonus eligibility of up to 10% of salary, dependent on company, department, and individual performance metrics
• Paid Time Off (vacation, sick, and holiday) 
• 401(k) Retirement Plan
• Medical/Dental/Vision Insurance Plans
• Health Savings Account option
• Supplemental/Voluntary Insurance Plans
• Employee Assistance Program
• Tuition Reimbursement Program 
• Employee Recognition Programs
• Employee PV Panel Purchase Program