Reviews product and documentation in accordance with applicable customer, regulatory, military, and industry specifications. Develops and implements Quality plans as required for new program development. Evaluates new customer requirements. Performs internal and external audits. Supports Corrective/Preventative Action process. Analyzes data to support decision making.
Duties:
Troubleshoot problems in-house and also those reported by customers including field returns as required and as they occur. Results are obtained by investigation, evaluation, and corrective action. Supports Corrective/ Preventative Action process
Analyze data to identify trends and opportunities to drive improvements
Conduct internal and external audits and assure compliance to procedures and specifications.
Work with customers and source inspectors as per contractual agreement for required data analysis, audits, inspections, and tests relative to product shipments.
Coordinate Quality plans with Engineering/ Program Management for proposals as required for prospective contracts
Assists in updating/upgrading inspection programs, checklists, procedures, policies, etc. in support of ISO 9000, AS 9100, ISO 14000, customer requirements, etc.
Work in a team environment with other disciplines within the organization.
Interact with Engineering, Operations, Marketing, Program Management, and Human Resources. Participate in Kaizen / Continuous Improvement activities
Other duties as assigned
Contacts:
Direct interface with customers, vendors, suppliers, source inspectors, DCAS representatives, FAA/ regulatory agencies, and all other inter-department personnel (such as inspectors, testers, assemblers, directors, managers, supervisors, and engineers.