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Electrical Field Technician
Anaheim, CA 92801 US
Job Description
Job Requirements
- Provides technical support to the sales team by answering technical questions related to electrical system wiring and identifying required metering products.
- Performs site audits to map existing electrical wiring systems, equipment connections, electrical panels and define required electric metering equipment to be installed.
- Assists product management and sales teams in generating technical proposals and making product recommendations for potential customers.
- Installs and inspects company metering products to ensure proper working order.
- Performs equipment startup and commissioning.
- Inspects company meters and instruments for proper wiring connections.
- Performs in field installations and trainings for dealers and initial product startups at customer sites (requires travel).
- Trains customer teams on products, installations, software applications, and required maintenance.
- Assists customers in resolving technical inquiries, product installation and operation (through phone, e-mail and onsite).
- Organizes training sessions for dealers on company products, services, and software applications.
- Documents all customer support inquiries and resolutions.
- Very strong organizational skills, including setting and maintaining complex schedules and managing administrative support.
- Able to balance workload demands.
- Problem-solver.
- Multitasker.
- Friendly and professional demeanor.
- Flexible schedule to accommodate travel to customer sites (which may include out-of-area, overnight stays)
- 2 years of prior technical experience.
- Direct prior experience with electrical wiring systems, electrical equipment and instrument installations.
- Testing and maintenance of electric meters and related metering equipment is preferred
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