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Collections Clerk

Houston, TX 77073

Posted: 08/24/2023 Employment Type: Direct Industry: Finance & Accounting Job Number: 84500

Job Description

Purpose and Scope: The Collections Clerk performs collection efforts.

Job Requirements

  • Run A/R Aging reports on assigned companies and review all past due accounts.
  • Perform high volume of customer collection calls and/or email correspondence to collect overdue customer balances.
  • Resolve customer invoice collections issues and billing disputes issues. Requires partnering with Sales and AR/ billing team to resolve and bring to closure.
  • Research disputed account balances; correct any errors, including misapplied payments or credits.
  • Build and maintain customer relationships and conduct ongoing customer contact (sending invoice copies, statements, checking on status).
  • Communicate to supervisor and management on customer past due and collection efforts.
  • Enlist the efforts of sales management when necessary to accelerate the collection process.
  • Update ERP system with customer contact details and communicate important billing procedure updates/ changes to AR team members.
  • Keep correspondence log and accurate records on customer collections efforts, expected pay dates and amounts. Follow up to verify that payments were made. Be prepared to review at AR meetings.
  • Work with supervisor on issuing legal collections letters and credit holds.
  • Handling of receivable portals.  
  • All other duties as required.

Education/ Training:
  • Minimum of 2 years in A/R and collections preferred.
  • College degree in Finance or Accounting a plus.
  • Computer proficiency and experience with accounting software, MAS 500, preferred.
  • Knowledge and application of GAAP.

Pay: $22-$25/hr
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