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Posted: 01/09/2025 Employment Type: Direct Industry: Finance & Accounting Job Number: 85241

Job Description

The Collections Clerk performs collection efforts. This is a temporary assignment that should last from 3 - 4 months with a possibility of being hired on as a direct employee.

Job Requirements

Responsibilities:

Run A/R Aging reports on assigned companies and review all past due accounts.
Perform high volume of customer collection calls and/or email correspondence to collect overdue customer balances.
Resolve customer invoice collections issues and billing disputes issues. Requires partnering with Sales and AR/ billing team to resolve and bring to closure.
Research disputed account balances; correct any errors, including misapplied payments or credits.
Build and maintain customer relationships and conduct ongoing customer contact (sending invoice copies, statements, checking on status).
Communicate to supervisor and management on customer past due and collection efforts.
Enlist the efforts of sales management when necessary to accelerate the collection process.
Update ERP system with customer contact details and communicate important billing procedure updates/ changes to AR team members.
Keep correspondence log and accurate records on customer collections efforts, expected pay dates and amounts. Follow up to verify that payments were made. Be prepared to review at AR meetings.
Work with supervisor on issuing legal collections letters and credit holds.
Handling of receivable portals.
All other duties as required.

Education/ Training:

Minimum of 2 years in A/R and collections preferred.
College degree in Finance or Accounting a plus.
Computer proficiency and experience with accounting software, MAS 500, preferred.
Knowledge and application of GAAP.

Pay: $22-$24/hr

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